how safe Is it to buy in Mexiarts?
Yes, it is completely safe because we handle 256-bit SSL encryption which protects your personal data and you can review our Notice of Privacy. Here you can see our commitment in protecting their data.
Who covers the cost of shipping?
The buyer covers the shipping costs.
What is the delivery time?
The delivery time indicated at the end of the purchase process,you will begin to wait 2 business days after you complete your purchase for reasons of confirmation of payment.All your orders will be delivered to the address indicated at the time of your purchase.
In case of products "on demand” production time may vary. And the delivery time will be the time of production plus the time of shipping selected shipping. As soon as your order leaves our warehouse we will send you a confirmation e-mail automated with the guide number. If you do not receive this confirmation please do not hesitate to contact us by email clientes@mexiarts.com
how Do domestic and international shipments?
Is correct, all of our products are available to send as much in Mexico as in the rest of the world, with the courier company and the times that you have selected at the time of making the payment. However there is any restriction of tariff on the part of the Customs of his country, with the products you want to purchase, you will be notified prior to shipping and in your case it will make the corresponding reimbursement.
For all shipments whether domestic or international, the shipping costs depend on both the type of product and its physical characteristics (size and weight) and are calculated before the final payment.
Can I cancel my order?
Of course, always and when has not left our warehouses. If you are already shipping the product, there can be no cancellations or refunds.
Is there a store where you can go to buy the products?
Not, the products of Mexiarts can only be purchased through the Internet.
In the case of any further questions, where can I contact you?
You can send us an e-mail to the following address clientes@mexiarts.com and we will contact you as soon as possible.
Is it safe to buy in Mexiarts?
Yes, it is completely safe since we handle 256 -bit SSL encryption that protects your personal data and you can review our privacy notice. Here you can see our commitment to protect your data.
Who covers the shipping cost?
The buyer covers shipping costs.
What is the delivery time?
The delivery time indicated at the end of the purchase process, will begin to take 2 business days after finishing your purchase for payment confirmation reasons. All your orders will be delivered to the address indicated at the time of your purchase.
In case of "on request" products, production time may vary. And the delivery time will be the production time plus the selected shipping term. As soon as your order comes from our warehouse we will send you an automated confirmation e-mail With the guide number. If you do not receive such confirmation, do not hesitate to contact email customers@mexiarts.com
Do national and international shipments?
It is correct, all our products are available to send both in Mexico and in the rest of the world, with the parcel company and the times you have chosen at the time of payment. However, there is any tariff restriction by your country's customs, with the products you want to buy, you will be notified prior to the shipment and if applicable the corresponding refund will be made.
For all shipments whether national or international, shipping costs depend on both the type of product and their physical characteristics (size and weight) and are calculated before the final payment.
Can I cancel my order?
Of course, as long as it has not left our wineries. If the product is already sent, there can be no cancellations or refunds.
Is there a store where you can buy the products?
No, Mexiarts products can only be acquired online.
In case of any additional questions, where can I contact them?
You can send us an email to the next address soporte@mexiarts.com and we will contact you shortly.